FAQ

When the total amount of your order exceeds $69.9, we will waive the shipping fee for you. When the order amount is less than 69.9, you will need to pay a shipping fee of several dollars.

Many of our products are handmade and require a certain amount of production time after placing an order.
After receiving your order, we will respond promptly and prepare the goods you need.
Usually, we will prepare the goods for you and ship them within 2-3 days.

For all international orders, the cost of shipping will vary depending on where you are shipping to, what is being shipped and how quickly you wish to receive your package.
The overall cycle will be around 7-15 days.

Let me explain why it shows that it has been shipped but the logistics information has not been updated yet.
When the product delivered to the carrier, the tracking order number will be uploaded to the order page afterwards.
Due to international transportation, it takes 3-5 days for the package to arrive at the airport of the international shipping center. During this period, there is no transport information for inland transport to the international shipping center. The shipping information will not be updated until the package arrives at the international shipping center and is scanned.

Most of the time, it will be in one package For logistical purposes, items in the same order may arrive separately. We do this to ensure that items are shipped to our customers as quickly as possible.

Please contact the carrier. Usually, they will resend your package on the next working day, but sometimes they may ask you to pick up your package at your local post office/access point.

If you have not received your order within the expected shipping times (check delivery times), please contact us in the following ways: E-mail: contact@fengshuiandbuddha.com 
We will always be at your service to help you locate the package and keep you informed all the way. 
Before contacting us, you may also try contacting your local post office if your tracking number shows your parcel has arrived in your city. Please note that we are not held liable for any incorrect shipping addresses and phone numbers provided during purchase. In case there is a mistake in your shipping information, please let us know ASAP. 

Please head over to our shipping methods page to re-check the transit time for your country. On some occasions, there can be a delay to your delivery.
You know sometimes something was out of our control but we are trying our best to solve your problem.
If your delivery date has passed, please contact us at our contact us page and have your order number ready so we can investigate where your order is.